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Report an Issue

Use this page to report any issues you encounter in North Plains, such as potholes, streetlight outages, or water leaks. Your feedback helps us keep the community safe and functioning well. Fill out the form below, and our team will address the issue promptly. Please allow 2-3 business days for our team to investigate and respond. 

Office Hours: Monday - Friday, 8:00 AM - 4:00 PM
After Hours/Emergency On-Call Phone: (503) 329-4379

Notice to Residents: Water Service Line Leak Protocol

If you discover a water leak between your water meter and your home, please contact a licensed plumber for assistance. For leaks at the water meter or between the meter and the street, please contact the North Plains Public Works Department.

  • Minor Leaks: These can generally wait until our normal business hours. For assistance, please fill out the form below or call 503-647-5555.
  • Major Leaks: If you observe significant water bubbling up or a substantial loss of water pressure, immediately call one of the following numbers:
    • Office Hours: 503-647-5555
    • After hours (Emergency on-call): 503-329-4379.

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